Cancellation and Refund Policy

Effective date: [18-01-2023]

At ARH NextGen Services, we are committed to providing our customers with high-quality products and services. If for any reason you are not satisfied with your purchase, we offer a cancellation and refund policy as outlined below.

Cancellation Policy

Customers may cancel their orders at any time before the order is shipped. To cancel an order, please contact our customer service team at [insert contact information]. If the order has already been shipped, it cannot be cancelled.

Refund Policy

a. Product Refunds

We offer a full refund for products that are damaged, defective, or not as described. To request a refund, please contact our customer service team at support@arhnextgenservices.com within 7 days of receiving the product. We may require proof of the damage or defect, such as photos or videos.

If the refund is approved, we will provide a prepaid shipping label for the return of the product. Once the product is received and inspected, we will issue a refund to the original payment method within 14 business days.

b. Service Refunds

We offer a full refund for services that are not performed to the customer's satisfaction. To request a refund, please contact our customer service team at support@arhnextgenservices.com within 7 days of the service date. We may require documentation of the unsatisfactory service, such as photos or videos.

If the refund is approved, we will issue a refund to the original payment method within 14 business days.

Exceptions

a. Non-Refundable Products and Services
Some products and services are non-refundable, including:

Products that have been used, altered, or damaged by the customer.

Services that have been fully performed to the customer's satisfaction.

Products or services that are explicitly labeled as non-refundable at the time of purchase.

b. Shipping and Handling Fees

Shipping and handling fees are non-refundable, except in the case of a product that is damaged, defective, or not as described.

Changes to Cancellation and Refund Policy

We may update this Cancellation and Refund Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Your continued use of our products and services following the posting of the updated policy means that you accept the changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@arhnextgenservices.com